Our Commitment
Within Usage Business Solutions we recognise that your privacy is important to you - it is to us as well.
In this document the terms:
- "we", "our", "ours" and "us" mean and include Usage Business Solutions.
- "you", "your" and "yours" mean any person that accesses this web site.
- "personal information" means information that we may collect that personally identifies you, and/or contains information or an opinion about you.
We abide by the National Privacy Principles established under the Privacy Amendment (Private Sector) Act, 2001. This is our Privacy Policy and Statement and it explains how personal information will be treated as you access and interact with this Website.
Collection
Because of some of the legislative and regulatory requirements that we must obey, we may be required to obtain personal information.
Also, by obtaining personal information, we are able to provide you with more comprehensive services.
Finally, we collect personal information to assist us in better understanding our customers and our businesses.
Personal information that we collect via this web site includes:
- 1. the content of any electronic forms you submit via this Website;
- 2. any messages or comments you submit to us via this Website;
- 3. names, e-mail addresses and telephone numbers;
- 4. details of your business;
- 5. details of your financial purchasing power and budget;
- 6. information about your trading or employment history, trading or employment circumstances; and
- 7. other relevant information that you give to us through your use of or interaction with this Website.
You can elect not to provide us with personal information.
If you elect not to provide us with personal information, we may not be able to provide the full range of services through this Website.
Use and Disclosure
We aim to provide an integrated product services approach. So, your personal information may be shared with any one of our associated companies or businesses.
We may use personal information to provide you with direct marketing material (such as articles that may be of interest to you). Contact us if you do not want to receive such material. Please allow two weeks for your request to be actioned.
Personal information may be disclosed to our external contractors or temporary staff (that may be hired to handle workloads during peak periods). It is a condition of our agreement with each of our external contractors that they adopt and adhere to this Privacy Policy. You can be assured that any contractor to whom personal information is disclosed will maintain that personal information in accordance with this policy,. If you have any concerns about this please contact us.
If we decide to sell our business, we may disclose personal information to potential purchaser so that they can conduct due diligence investigations. Any such disclosure will be made in confidence and it will be a condition of that disclosure that no personal information will be used or disclosed by the potential purchaser. If we sell the business, we may transfer personal information to the purchaser of that business. (Our clients will be advised of any such sale).
The content of any messages you submit to this Website may be monitored by our service providers for compliance auditing and maintenance or where e-mail abuse is suspected.
Storage and Security
We will use our best efforts to ensure that personal information is protected from misuse, loss, unauthorised access, modification or disclosure. At all times personal information will be treated as confidential.
Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So although we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us. So you transmit your information to us at your own risk.
Personal information is generally held in a client file. Information may also be held in a computer database.
Our security measures for protecting personal information include:
- All computer based information is protected through the use of access passwords on each computer
- Data is backed up daily and stored off site
- Firewalls are used to prevent "hacking" of our database
- We have clauses in our employment contracts requiring confidentiality
- We use security bins to dispose of printed information
Access and Correction
We will use our best efforts to ensure that personal information is up to date and accurate. If you believe that any personal information is inaccurate, incomplete or outdated, please let us know. You may need to provide us with evidence of any proposed changes and we would take all reasonable steps to update the information if we agreed that the information required correction or change.
If you wish to request access to any personal information that we hold about you please contact our Privacy Officer using the contact details set out below. Please provide us with as much detail as you can about the particular information you seek. This will help us to retrieve it.
We will use our best efforts to respond to any request for access within 30 days depending on the complexity of the information and/or the request. If your request is urgent, please indicate this clearly.
Complaints Resolution
If you wish to complain about any breach (or potential breach) of this Privacy Policy or the National Privacy Principles, please contact us and ask that your complaint be directed to our Privacy Officer. Your complaint will be considered within 7 days and we will respond to you in writing.
We will use our best efforts to resolve any complaints; however, if you are unhappy with our response, you are entitled to contact the Office of the Privacy Commissioner who may investigate your complaint further.
Our Website
This website www.usagebusiness.com contains links to other Websites. Linked Websites are responsible for their own privacy practices and you should check those Websites for their respective privacy statements.
Although it is not necessary to register your personal details to use our Website, we do offer a registration service that will enable you to receive product and service updates, newsletters and other information. If you do register with us, we will collect personal information from you.
If you have registered with us and decide that you no longer want to receive further information from us, or you wish to amend or update your registration details, you can send an e-mail to the address noted below with your request. Please allow two weeks for your request to be actioned.
This Website uses "cookies" which allow us to identify your browser while you are using our site. Cookies do not identify you, they simply allow us to track usage patterns so that we can measure the level of interest in various areas of our site. All browsers allow you to be notified when you receive a cookie and elect to either accept it or not. Your internet service provider should be able to assist you to set your preferences.
Contact Us
If you require any further information about this Statement or our Privacy Policy generally, please contact our Privacy Officer at one of the reference points below:
Privacy Officer:
4/1051 Pacific Highway • Pymble • NSW• 2073
PO Box 917 • Chatswood • NSW • 2057
Tel: + 61 2 9440 7216
Fax: + 61 2 9144 1290
Mobile: + 61 4 4777 7781
Email: info@usagebusiness.com
Additional Privacy Information
Further information on privacy in Australia may be obtained from the web site of the Office of the Federal Privacy Commissioner at http://www.privacy.gov.au/